I was most recently Vice President of Customer Experience at Qwilr. I previously helped build the service teams at such companies as Customer.io, Automattic, and Campaign Monitor. I also write all about customer experience and building great customer teams for TestBox.com.
I'm currently taking a sabbatical and frolicking with a flock of chickens in the forest, but stay tuned to updates over the next few months as I surface and seek my next adventure.
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